CALL THE WORKPLACE INJURY AND FIRST NOTICE OF LOSS CALL CENTER AT 1-866-245-8588 WITHIN 3 DAYS OF INJURY, PREFERABLY IN THE FIRST 24 HOURS!
Reporting an Injury
What should happen if you are injured on the job?
1.) If it is an emergency,
a.) And you cannot get to emergency services on your own, call Police Services at 901-678-HELP (4357).They will direct emergency personnel to your location
b.) Seek treatment at the nearest emergency room via ambulance or otherwise.
c.) Contact Workplace Injury and First Notice of Loss Call Center at 1-866-245-8588 as soon as possible(you have 3 days from the time of the incident to contact them, but prefer it done within 24 hours).
d.) If your supervisor has not already been informed, please notify them.
e.) Fill out a First Injury report
2.) In a non-emergency,
a.) Contact your supervisor and inform them of the incident immediately.
b.) Call the Workplace Injury and First Notice of Loss Call Center at 1.866.245.8588 within 24 hours of the injury (maximum of 3 days).
c.) Select option #1 to speak with a registered nurse who will evaluate the nature of your injury and determine your immediate care or treatment options. Your supervisor will only verify that you are reporting a work-related injury to the registered nurse.
d.) If no medical treatment is recommended, the registered nurse will document the call for you and your supervisor and enter an incident report in the reporting system.
e.) If medical treatment is recommended, the nurse will direct you to the nearest State approved medical provider.
f.) Complete the First Report of Injury or Illness form found online on at https://www.memphis.edu/ehs/report_an_incident/index.php with the assistance of yoursupervisor. This form should be returned to the ehs@memphis.edu and benefits@memphis.edu.
What to do when seeking medical treatment:
1.) Upon arrival, you should notify the medical facility personnel that you were injured while on the job.
2.) Follow-up doctor and/or specialist appointments must be arranged by CorVel. Do not personally arrange visits or use your personal physician for workplaces injuries or illnesses.
3.) Contact CorVel to discuss existing claims at 1.888.226.7835.
What to do after seeking medical treatment:
1.) It is the employee's responsibility to keep Human Resources notified regarding their work status.
2.) All medical documentation must be forwarded and provided to Human Resources only – not to your supervisor. Only Human Resources will store medical records related to an employee on the job injury because the records contain personal information.
For Accidents Which Occur After Hours
1.) The Workplace Injury and First Notice of Loss Call Center at 1.866.245.8588 operates 24/7. In non-emergency situations, the employee and supervisor should call the Call Center and follow the steps above.
Human Resources: 901.678.3573
Environmental Health & Safety: 901.678.5700
State of Tennessee Workers' Compensation Division: 866.245.8588
http://www.tn.gov/workforce/injuries-at-work.html